Trouble Ticket Escalation
We would Be Happy To Assist You
Let's Escalate Your
Before You Start:
Because we are not you, the provider will need you to submit a trouble ticket directly to them before we can escalate it.
If you don’t know how to submit a ticket to your provider, call us and we will be happy to supply information to get started.
Absolutely. BandwidthSolutions assigns a dedicated account manager who will be your advocate before, during, and after any of your order installations. Your satisfaction is paramount to us.
If you don’t see a swift solution from the provider, call our customer service team with a description of the problem along with a trouble-ticket, and we’ll work to resolve the issue on your behalf.